Minergate is a mining pool created by a group of cryptocoin enthusiasts.

It is the first pool which provides service for merged mining. This means that while mining on our pool you can mine different coins simultaniously without decrease of hashrate for major coin. What this means is that, in the Minergate GUI, you can mine one coin, and merge mine another if it's compatible. By doing so, you get the benefit of mining two coins at once, without losing any performance on the coin you started with, which is your major coin.

Check out how to mine with Minergate tools, if you want to know more about that.

What will you find on this page?

As with any pool there are certain features that users come to use more often, that will lead to confusion at times. It may be terminology, concepts, functionalities, etc. This page aims to work as a knowlegebase of different topics that appear to be discussed more frequently than others.

The dashboard

The Dashboard on MinerGate shows a lot of different information. It's giving you a nice, good looking overview of your mining efforts and balances, but the UI an be a bit busy, so let's explain what's going on with the more obscure or confusing parts of it.

minergate dashboard overview

There are two main sections of interest

  • Your Account status
  • Your separate coin status

Account status

Your account status hold information about what your mined totals are. There's also some conversion toggles to help you estimate what all your coins are worth. Here's an explanation on the outlined areas

  1. Account balance - This shows the grand total of confirmed amounts for all your mined coins, converted to the currency chosen in the toggle to the right
  2. Currency toggle - You will be able to switch what currency the account balance shows you by choosing it in from this box
  3. Total mined - This shows the grand total of all amounts (including unconfirmed) for all your mined coins since the day you started to mine, converted to the currency chosen in the toggle to the right

Coin status

  1. Coin balance - This shows you, in bold text, the grand total of confirmed amounts for this coin alone. It also shows you an estimate of this coin's total amounts worth in another currency, that you can toggle to the right
  2. Unconfirmed amount - This is your current sum of unconfirmed coin amount you have mined, since the last time you reached the minimum confirmed amount needed to have it added to your coin balance
  3. Good/Bad shares - These are reports about how much work your miners have submitted, separated by their Good, Bad, or Invalid (not shown here) status
  4. Total mined amount - This is your current sum of unconfirmed and confirmed coin amount since the day you started to mine this coin
  5. Blocks - This is a report about how many blocks your miners have found since the day you started to mine this coin
  6. Withdraw button - When you have mined enough and want to widthdraw your coins to someplace else, use this button
  7. Transfer button - When you want to transfer your coins to another Minergate account, use this button

Unconfirmed/Confirmed amounts

The terms unconfirmed and confirmed amounts are related to your rewards while mining.

Until you reach a certain amount of coins mined (this is specific to each coin, check the table below), you will see the unconfirmed total amounts increase. When you have reached a certain unconfirmed amount, the total will be moved to your balance for that coin.

Here is a list that state what amounts you need to mine for each coin, to

  • get it confirmed and added to your total balance
  • enable the possibility of withdrawing that coin, and also know what fee will be applied for withdrawing that coin.

Note: You need to have both the minimum withdraw amount AND the withdraw fee in your total balance for that coin to be able to successfully withdraw it.

Coin Confirm amounts Minimum withdrawal amounts Withdraw fees
Aeon, AEON 0.005 0.01 0.01
Bitcoin, BTC 0.0001 0.01  
Bitcoin Gold, BTG   0.1  
Bytecoin, BCN 20 100 0.01
Dashcoin, DSH 0.1 0.01 0.001
Digitalnote, XDN 1 1 0.1
Ethereum, ETH 0.001 0.001 0.0013
Ethereum Classic, ETC 0.001 0.001  
Fantomcoin, FCN 1 0.01  
Litecoin, LTC 0.0001 0.01  
Monero, XMR 0.005 0.1 0.02
MonetaVerde, MCN 1 0.01 0.001
Quazarcoin, QCN 1 0.01 0.005
Z Cash, ZEC 0.001 0.0001  

Coins

There are a number of coins that can be mined on Minergate, as long as you have the proper equipment. Here's a list of the coins, and some extra info to help you on your way

Coin Algorithm Recommended hardware categories (in order of efficiency)
Aeon, AEON cryptonight-lite CPU, GPU
Bitcoin, BTC hashcash ASIC miner (special hardware)
Bitcoin Gold, BTG equihash CPU, GPU
Bytecoin, BCN cryptonight CPU, GPU
Dashcoin, DSH cryptonight CPU, GPU
Digitalnote, XDN cryptonight CPU, GPU
Ethereum, ETH ethash GPU (you need at least 2.13 GB of VRAM to mine this)
Ethereum Classic, ETC ethash GPU (you need at least 2.13 GB of VRAM to mine this)
Fantomcoin, FCN cryptonight CPU, GPU
Litecoin, LTC scrypt ASIC miner (special hardware)
Monero, XMR cryptonight CPU, GPU
MonetaVerde, MCN cryptonight CPU, GPU
Quazarcoin, QCN cryptonight CPU, GPU
ZCash, ZEC equihash GPU, CPU

Pool mining addresses

There are several coins you can mine, and all miners need an address to connect to. This is a compiled list of all the, so far, known addresses with ports for all mineable coins on Minergate

Coin Address Minergate CLI currency
AEON aeon.pool.minergate.com:45690 aeon
BCN bcn.pool.minergate.com:45550 bcn
BTG btg.pool.minergate.com:3257  
DSH dsh.pool.minergate.com:45720 dsh
ETH eth.pool.minergate.com:55751  
FCN fcn.pool.minergate.com:45610 fcn
INF8 inf8.pool.minergate.com:45750 inf8
LTC ltc.pool.minergate.com:3336  
MCN mcn.pool.minergate.com:45640 mcn
QCN qcn.pool.minergate.com:45570 qcn
XDN xdn.pool.minergate.com:45620 xdn
XMR xmr.pool.minergate.com:45560 xmr
ZEC zec.pool.minergate.com:3357  
FCN+AEON   fcn+aeon
FCN+BCN   fcn+bcn
FCN+DSH fcn-dsh.pool.minergate.com:45730 fcn+dsh
FCN+INF8 fcn-inf8.pool.minergate.com:45760  
FCN+QCN fcn-qcn.pool.minergate.com:45600 fcn+qcn
FCN+XDN   fcn+xdn
FCN+XMR fcn-xmr.pool.minergate.com:45590 fcn+xmr
MCN+AEON   mcn+aeon
MCN+BCN   mcn+bcn
MCN+DSH mcn-dsh.pool.minergate.com:45740 mcn+dsh
MCN+INF8 mcn-inf8.pool.minergate.com:45770  
MCN+QCN mcn-qcn.pool.minergate.com:45670 mcn+qcn
MCN+XDN   mcn+xdn
XDN+XMR xdn-xmr.pool.minergate.com:45790  

Merged mining

tl;dr You can mine two coins at once without any or little performance loss on either.

Minergate has a unique feature called "merged mining". What it means is that you can mine two coins at once, without any significant performance loss on the so called main coin. If you were to mine XMR and merge mine FCN, you would then be mining XMR at almost 100% speed, and FCN at almost the same speed (might possibly be a bit lower in performance).

Transfer

You can transfer any of your mined coins to other Minergate accounts. You simply click the Transfer-button next to the coin you want to transfer, and then input an email address to another Minergate account.

Withdraw

Reasons for withdrawing

Withdrawing is a little more complex than transferring, but still easy. When withdrawing, you are putting a transaction into the blockchain of the coin you're withdrawing, telling it where you want the coins to be sent. The target of a withdrawal is usually to some kind of wallet, that can be either in an exchange for trading, or to a proper wallet, for storage.

Checklist

In order to be prepared for a withdrawal using this guide, you need to

  1. Have enough of a coin to be able to withdraw. Check the amounts table above.
  2. Have a wallet somewhere. Note: If you're withdrawing Dashcoin (DSH), the only wallet that works is one on HitBTC
  3. Generate a wallet address at the exchange. The keywords to look for are usually Deposit or Fund. You will use this address at a later point when Withdrawing from Minergate.

Procedure

Note: Even if you're just wanting to wihdraw for safekeeping, you can still follow this instruction. The only difference will be that you're withdrawing to a wallet that's made for just keeping coins, and not to an exchange, that's more focused on trading.

If you'd rather watch a video of this, showing you how to withdraw to Bittrex, DrCareBear (a mod on Minergate), made this video for you. If you'd rather do some reading, read on!

Once you've gathered enough coins, according to the table above, to be able to make a withdrawal, you click the Withdraw button

Minergate currency overview
Click the red highlighted Withdraw-button seen in the image, on Minergate dashboard to withdraw that coin.

This will open up a new screen

withdraw-screen-500px.png
Detail screen when withdrawing a coin through Minergate

Insert the following:

  • The amount you want to send
  • The wallet address to send to (make sure it's the correct address and that it's of the type of coin you're withdrawing!)
  • Payment ID (this is sometimes required by the exchange. For instance, Bittrex generates both a Payment_Id and a Base address. If the exchange wallet doesn't generate the Payment ID, you don't have to fill it in.)
  • Verification code (this is a 2FA code, if you've set it up in your account settings. Otherwise, ignore it)

When you've clicked the Withdraw button on this screen you will either

  • Have to click on a confirmation link that gets sent to your email, if you've set this up in your profile, or
  • Get a confirmation that the transaction will be completed

If you are presented with #1, go to your email and click the link sent to you.

After these steps you will not be able to cancel the transaction/withdrawal. You have at this stage told the blockchain that you want to carry this transaction out to its fullest, and there is no turning back from this.

Troubleshooting withdrawals

Sometimes withdrawals are not followed through as fast as you'd like. You have to remember that a blockchain is distributed and will have to be processed by a number of nodes and clients, before a transaction is processed. With the amount of transactions being sent out every minute, it will take time to process your specific transaction. And you have next to no chance of affecting the speed.
There will be exceptions to this rule, where you can affect the speed at which transactions are processed, by paying a larger network fee. But this is very much dependant on what coin you are putting your transaction in.

In most cases there are three parties involved when withdrawing

  1. The sending service
  2. The verification service
  3. The receiving service

The sending service in this case would be Minergate, the verification service are the miners, and the receiving service is usually some kind of wallet.

To troubleshoot this you can check the state of the sending transaction on Minergate for each coin in the table of withdrawals you've requested. You can also click the arrow button in the Info column next to the transaction, and then click the Transaction hash link. This will take you to a more detailed view of the transaction, but also more importantly give you the block hash, that you can use to look up if the transaction exist in the blockchain.

With the block hash, you will be able to verify if there is a block generated and if your transaction is in it. For Cryptonote currencies (BCN, XMR, FCN, etc) you can go to Chainradar, select the currency you want to check and then paste the block hash mentioned above in the Hash field, and Chainradar will show you if it is aware of it. If it is, it will show up in the table. when you clock this, you'll see the transactions contained in the block, and can verify this against the Transaction hash mentioned earlier.

If Chainradar shows you a block that has your transaction in it, and the block has been processed, you will now need to check the receiving service. This example won't cover this, because there are way too many wallets and exchanges and they all work a bit differently in terms of showing information about processed blocks and transactions.

FAQ

Here is a living part of this page that answers some of the more common questions from users of Minergate. Special thanks go out to shopping_cart.png a38kefir

Why does the Minergate GUI show kHs, when the dashboard shows Hs?!

This problem is fixed in v6.9. Download it!

Bytecoin & Bitcoin - what's the difference?

They are 2 different coins

  • Bytecoin is a so called altcoin worth around $0.00013 (as of 31 of aug), where as
  • Bitcoin is worth $2700 (as of 31 of aug).

Dashcoin (DSH) & DASH (DSH) - what's the difference?

These are 2 different altcoins

  • Dashcoin (DSH) is worth less than $0.1 USD, and
  • DASH is worth about $175.

MinerGate does NOT support DASH mining. Dashcoin only.

When are coins confirmed, and what are the minimum withdrawal amounts?!

Check the minimum confirm/withdraw amounts

Why is XMR so expensive to withdraw?

shopping_cart.pnga38kefir: "At the moment, there are ALOT Monero withdrawals, and i can only tell you that (after what i heard), minimizing the withdrawal limit, would create a whole lot of withdrawals. Too many to handle right now,
and maybe this is because the staff is working hard to improve the dashboard and other things, because the member numbers is rising so quickly."

What should i mine on my PC?

shopping_cart.pnga38kefir: "If you have a PC, its a good question. You have to mine what you feel for. BCN,XMR,ETH are good coins to mine on a Personal Computer. ETH has a big difficulty though, and is only PPLNS, so it can take days before you get coins."

I have been trying to read PPS/PPLNS, but i still dont understand it...

Check the rewards explanation

I have a lot of cloud mining questions

Not that many people can help you with this topic. You have to go to google and learn what cloud mining is. This means comparing services, read reveiws etc..

If you need help for cloudmining, please contact support@minergate.com or create a support ticket in your account.

What about mobile mining?

Only mine on your phone for test and experimentation. A phone isn't made for the intense workload put on it by miners. If you still want to put your phone through this, know that it will probably break a lot sooner than you expect it. (Hint: Don't mine on your regular day-to-day phone!)

On a Huawei Nexus 6P mining Bytecoin, you'll get 30h/s tops. An option to this could be to sell the phones and use the money to buy other rig hardware, such as GPUs for a computer, which will generate higher hashes and are much better suited for mining.

The benchmark always crashes

This issue is fixed in v6.9. Go download it!

How can I mine Bitcoin?

On Minergate you have two options, both require money (unless you have special hardware already)

  • You can buy a cloud contract - This means you pay for mining. Make sure you read the FAQ so you understand what this means.
  • You can acquire special hardware, such as ASICs - This means you'll be paying a lot out of your own pocket if you haven't already gotten one or more of these.

Most options are simply not profitable enough when it comes to mining Bitcoin. You can, however, mine other coins that you can either hope raise in value and/or trade for bitcoins.

What does Verification code mean (when withdrawing)?

The Verification code is used when you have set up 2-step Verification (or 2 Factor Authentication (2FA)). 2FA can be set up on your Profile page. If you haven't set 2FA up, you can ignore this field when Withdrawing.

It is, however, strongly recommend you to enable 2FA, because it will add a much higher level of protection to your account, compared to only using passwords.

Also, as an added measure, you can also enable Email confirmation for withdrawals, which means you will be sent a link to your email address when a withdrawal is placed, which you have to click in order for the transaction to be executed.

How do I exchange my coins to Bitcoin (or other coins)?

tl;dr Use an exchange. Changelly, HitBTC, Bittrex, etc. to trade your coin. Check the example withdrawal instruction to see how that could work.

You mainly mine altcoins on Minergate. With a Cloud Mining contract, you can mine Bitcoin, but the rest are some kind of altcoin. The most common ways of changing your altcoins to other coins is by using an exchange for trading. They are different depending on what service you use.

Changelly is a direct-exchange, which means you put in what amount you have in one coin, choose what coin you want to echange to, and Changelly makes that trade for you in an instant.

HitBTC, Bittrex are more traditional exchanges. In these, you put up buy and sell orders that other traders are matching. This is a more tactically intense way of changing coins, but as a bonus, you may be making way more on your trade here than on direct-exchange sites.

Why haven't I gotten a reward? I have waited for days!

This is mostly related to PPLNS mining. PPLNS only rewards miners when a block is found. You should

  • Read about the reward scheme differences for more details.
  • Check the pool's statistics for when the last block was unlocked. Switch to the coin you're interested in by clicking a tab with the coin's currency code on it.